Choose managed Matrix Cloud or evaluate the preview self-hosting path. Match the workspace, AI providers and connected services to your team’s requirements.
Matrix provisions an isolated cloud computer and operates platform services for authentication, routing, updates and recovery.
Install the browser shell, gateway and local Postgres on your own compatible Linux VPS. The runtime is open source under AGPL-3.0-or-later.
The hosted service is operated by Finna Labs Inc., a US company. Its privacy policy describes processing in the US, EEA and other countries. Selecting a German workspace does not establish EU-only processing across authentication, support, payments, analytics, integrations and AI providers.
The team has European roots; that is separate from the contracting entity and where each service processes data.
Supported agents and model providers can receive prompts, files, code and tool results needed for a task. The route depends on the feature, provider, model and account you configure. Some routes use intermediaries such as OpenRouter.
Provider retention and training terms must be checked for the exact service and account. Matrix does not make a blanket zero-retention or no-training promise for all connected providers. Self-hosting the workspace does not establish fully local, offline or air-gapped inference.
The published privacy policy describes active workspace storage and residual backup, log and analytics retention of up to 12 months after deletion, subject to legal obligations or holds. Provider and connected-service retention may differ. Review the policy and agree any stricter requirements before a pilot.